Cancellation Policy
Flexible 72 hrs
For cancellations between 0 and 3 days before arrival, a penalty of 100% of the total reservation will apply.
For cancellations between 4 and 365 days before arrival, a penalty of 0% of the total reservation will apply.
Non-refundable
For cancellations within NR periods, a penalty of 100% of the total reservation will apply.
Payment Methods
We accept 2 forms of payment:
Pay now
The reservation will be charged as follows: 100% AT THE TIME OF BOOKING.
Pay at the hotel
The reservation will be charged as follows: 5% AT THE TIME OF BOOKING AND THE REMAINING AMOUNT WILL BE SETTLED AT CHECK-IN.
About us
Located in Mahahual, on the beachfront of Mahahual, Aquastar Hotel & Apartments provides accommodation with a restaurant, free private parking, a bar and a garden. It features a 24-hour reception, concierge service and free WiFi throughout the property. The hotel has family rooms. All rooms include a desk, flat-screen TV, private bathroom, bed linen and towels. The rooms at Aquastar Hotel & Apartments feature air conditioning and a safe. The nearest airport is Chetumal International Airport, 138 km from Aquastar Hotel & Apartments.