Cancellation Policy
Flexible 72 hrs
For cancellations between 0 and 3 days before arrival, a penalty of 100% of the total reservation will apply.
For cancellations between 4 and 365 days before arrival, a penalty of 0% of the total reservation will apply.
Non-refundable
For cancellations within NR periods, a penalty of 100% of the total reservation will apply.
Payment Methods
We accept 2 forms of payment:
Pay now
The reservation will be charged as follows: 100% AT THE TIME OF BOOKING.
Pay at the hotel
The reservation will be charged as follows: 5% AT THE TIME OF BOOKING AND THE REMAINING AMOUNT WILL BE SETTLED AT CHECK-IN.
Aquastar Unique Hotel & Apartments has been recognized among the top 10% of accommodations in the world in Tripadvisor’s Travelers’ Choice Awards 2025, thanks to the excellent reviews from our guests. Thank you for being part of this unforgettable experience!
About us
Located in Mahahual, on the beachfront of Mahahual, Aquastar Hotel & Apartments provides accommodation with a restaurant, free private parking, a bar and a garden. It features a 24-hour reception, concierge service and free WiFi throughout the property. The hotel has family rooms. All rooms include a desk, flat-screen TV, private bathroom, bed linen and towels. The rooms at Aquastar Hotel & Apartments feature air conditioning and a safe. The nearest airport is Chetumal International Airport, 138 km from Aquastar Hotel & Apartments.